Please read these Terms of Service carefully before using the website or services provided by Chavar Services Private Limited. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing or using the website at chavarai.shop or any services offered by Chavar Services Private Limited ("Company", "we", "us", or "our"), you agree to comply with and be legally bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.
2. Description of Services
Chavar Services Private Limited provides AI and technology solutions including, but not limited to:
- WhatsApp Business API integration and automation
- AI chatbot development and deployment
- Business process automation
- Technology consulting
- API and systems integration
The specific scope of services provided to a client is defined in a separate Service Agreement or Statement of Work.
3. Eligibility
You must be at least 18 years of age and have the legal authority to enter into binding agreements to use our services. By using our services, you represent and warrant that you meet these requirements.
4. User Obligations
When using our website or services, you agree to:
- Provide accurate, current, and complete information
- Not use our services for any unlawful purpose or in violation of any applicable law or regulation
- Not use our services to send spam, unsolicited messages, or engage in fraudulent activity
- Comply with Meta's WhatsApp Business Platform policies if using our WhatsApp-related services
- Not attempt to reverse engineer, decompile, or otherwise extract our proprietary technology
- Not interfere with or disrupt the integrity or performance of our services
5. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Chavar Services Private Limited and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
Custom work developed specifically for a client under a paid engagement will be governed by the intellectual property terms set out in the applicable Service Agreement.
6. WhatsApp & Meta Platform Compliance
Our WhatsApp-related services are built on Meta's WhatsApp Business Platform. By using these services, you also agree to comply with:
- WhatsApp Business Policy
- Meta Platform Terms
- All applicable messaging and communications laws in your jurisdiction
We reserve the right to suspend or terminate services if we determine that your use violates these platform policies.
7. Payment Terms
Fees for our services are outlined in individual Service Agreements or invoices. Unless otherwise agreed:
- Invoices are payable within 14 days of issuance
- Late payments may incur interest at 1.5% per month
- We reserve the right to suspend services for overdue accounts
- All fees are exclusive of applicable taxes (including GST)
8. Limitation of Liability
To the maximum extent permitted by applicable law, Chavar Services Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, even if we have been advised of the possibility of such damages.
Our total liability to you for any claims arising from these Terms shall not exceed the total amount paid by you to us in the three months preceding the claim.
9. Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components.
10. Termination
We reserve the right to terminate or suspend access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination (including intellectual property, limitation of liability, and dispute resolution) shall continue to apply.
11. Governing Law & Disputes
These Terms are governed by the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in India.
We encourage parties to attempt to resolve any disputes through good-faith negotiation before pursuing formal legal proceedings.
12. Changes to These Terms
We may update these Terms of Service from time to time. We will notify you of any material changes by updating the "Last Updated" date. Your continued use of our services after changes constitutes your acceptance of the revised Terms.
13. Contact Us
If you have questions about these Terms of Service, please contact us:
- Company: Chavar Services Private Limited
- Email: pranav.venkitesan@chavarai.shop
- Website: https://chavarai.shop